The “Digital Transformation of Zimbabwe School of Mines,” is built on five foundational pillars that aim to establish ZSM as a digitally-enabled, 21st-century higher education institution. By transforming both customer and student experiences, building effective partnerships, smart technologies, and reinvigorating our infrastructure, we will have the tools we need to develop sustainable, data-driven, digital strategies with our campus partners.
We gather, analyze as well as evaluate the use of Zimbabwe School of Mines systems, applications, and screens to improve processes and usability in lesson delivery. We will create for our students a culture of enquiry and an experience that nurtures strong relationships with our customers earning loyalty through positive moments of service interaction
We nurture sustainable partnerships and a digital ecosystem that gives ZSM new strategic capabilities, we will build frameworks and processes that will propel and adapt to the changing digital environment of higher education.
Providing customized information and up to date information to increase campus engagement, enhance student success, and promote the strategic priorities of the school..
For the backbone of our IT enterprise we provide flexible, scalable, and reliable core services. We work with our colleagues and partners to create an infrastructure environment that leverages state of the art technologies regardless of where or how they are sourced.